PRICES, SHIPPING COSTS AND DELIVERY

Prices on product pages include statutory VAT and other price components.

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Free Standard Local Delivery:

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Local deliveries are free of charge. Delivery will be made on the next day or within 1-2 business days.

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Same-Day Delivery:

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Available at a cost of 25 AED.

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Orders must be placed before 4 PM to qualify for same day delivery. Deliveries will be completed on the same day of the order.

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 4-Hour Express Delivery:

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Available at a cost of 35 AED.

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Orders must be placed before 4 PM to qualify for 4-hour delivery. Deliveries will be completed within 4 hours of order placement.

Prices on product pages include statutory VAT and other price components.

.

Free Standard Local Delivery:

.

Local deliveries are free of charge. Delivery will be made on the next day or within 1-2 business days.

.

Same-Day Delivery:

.

Available at a cost of 25 AED.

.

Orders must be placed before 4 PM to qualify for same day delivery. Deliveries will be completed on the same day of the order.

.

 4-Hour Express Delivery:

.

Available at a cost of 35 AED.

.

Orders must be placed before 4 PM to qualify for 4-hour delivery. Deliveries will be completed within 4 hours of order placement.

You can exchange any purchased item within 30 days if it doesn’t fit or meet your expectations. Feel free to contact us at customercare@elovelis.com and let us know what isn’t working for you. You’ll receive a response within 24 hours, including personalized advice.

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We aim to provide optimal assistance and will send you the exchanged items in a different size immediately after contact, without waiting for your return.

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Once you receive your exchanged items, we’ll provide a return label so you can send the original items back to us.

Yes you can cancel or change your order within 2 hours after you placed your order. Please contact us immediately after your purchase via email.

Please email us at customercare@elovelis.com

We have a 30 day return policy. If your products are in their original packaging (unopened) and all labels and protective seals/stickers are intact, you have the right to return them within 30 days of receipt.

You can create your label via this link "RETURN START". We charge a fee of 20 AED for the return label you have already paid for, which will be deducted from the amount to be refunded.

You may return your order for a refund within 7 Working days of receiving your order.

Please contact us within 7 days of receiving your order. Send uns photos of the damaged item and packaging, and we'll resolve the issue as quickly as possible.